Frequently Asked Questions
Frequently Asked Questions
Remote Online Notarization (RON)
What is a remote notary?
A remote notary is a legally commissioned notary public who is authorized to conduct notarizations over the internet with digital tools, and a live audio video call.
What are the requirements to get notarized online?
To get document notarized online, you as the signer need a web browser such as Google Chrome or Safari. The signer must have reliable internet connection, a video camera, a speaker, and a microphone.
· Computer, Laptop
· Scanner or Document should be already downloaded to your device
· Valid Government Photo ID
· Completed Unsigned Document (s)
What are the acceptable forms of ID that I can use?
Acceptable ID documents are acceptable as long as it:
1) Is current or issued within five years
2) Contains a photo and physical description of the named
3) Bears a signature of the person
4) Bears a serial or other identifying number
5) If it is a foreign passport, it must be stamped by the USCIS
· U.S State Issued Driver’s License
· U.S Issued Photo ID
· U.S Passport Book
· U.S Passport Card
· Military ID
· Foreign Passport (must be stamped by the U.S Citizenship and Immigration Services (USCIS)
· Alien Registration Card with Photo
What are other unacceptable forms that is not considered as being an ID?
· Social Security Card
· Credit Card
· Temporary Driver’s license
· Driver’s License without photograph
· Birth Certificates
Do I need a witness?
This is actually a legal question we cannot answer. None of us are attorneys, and we cannot provide legal advice. Examine your form or ask your attorney if you need to determine if a witness is necessary. If you do not need a witness, do not click “Add a Witness” option as you set up your online notarization.If you do need a witness select “Add a Witness” option on the first screen. Then type his or her email address. The witness will have to go through identity verification in the same manner as other signers.
What if there are several of us who need to sign. Can we sign together?
If multiple people are signing remotely, you must provide separate email address and device for each signer. Couple, including married couples cannot share a webcam or microphone. Each signer must have an individual computer or device, working audio in the same physical location, move away from each other or wear headsets to avoid audio feedback
How do you request a refund?
A signer’s credit/debit card is not charged for the online notarization unless the session completes successfully. That being said, some card issuers may place a “hold” or “temporary authorization” on your payment method. These “holds” usually expire within 4 – 10 business days. We encourage you to review your card issuer’s card holder agreement or contact them directly with questions regarding their policies.
Most issues can be resolved during notarization, but if document is rejected or declined issue can be resolved by meeting with notary thru telephone contact 901-801-0864 Mon. through Fri. 8:00 am – 12:00 pm CST after hours email at jctabor@taboronlinenotary.com. You will be contacted in 24 hours. General Notary notarization refunds, if the signer or client makes the mistake on the legal document (s) refund will not be refunded, and if the document (s) needs to be notarized again fee will be charged for the new notarization (s). If the Notary Public makes the mistake the refund will be refunded, or the legal document(s) can be notarized again without another fee.
How do you pay for your General Notary fees?
A signer or client can ay by VISA, Mastercard, American Express, Discover, UnionPay, JCB, Credit/Debit card, PayPal, Venmo, Apple Pay, Samsung Pay, and Cash App $jctabor63 Tabor Notary Services.
What do I need for my Notary Appointment?
You will need to provide a valid government issued photo ID that is currently not expired. In addition, you will also need to have your documents that require notarization with you. Please ensure that the documents are properly filled out but remember to leave the signature section blank prior to your appointment.
Apostille
What is an Apostille?
An Apostille is a form of authentication that simplifies the process of authenticating and legalizing public documents so that they can be recognized internationally in foreign countries that are members of the 1961 Hague Convention Treaty.
What is the purpose of the Apostille?
The purpose of an apostille is to certify the authenticity of a public document's signature, seal, and the official's authority, allowing it to be recognized as valid in another country that is a member of the Hague Apostille Convention. This process eliminates the need for further legalization steps (like embassy authentication), streamlining the recognition of documents across international borders for various purposes, including legal, business, and personal matters.
What is the difference between authenticated and apostille?
To summarize, apostille certification legalizes a document for use all other Hague Convention Signatory countries. Authentication and legalization, however, makes a document legally valid only in the country where the consulate has legalized it.
Which countries are part of the Hague Apostille Convention?
Over 120 countries, including the United States, Germany, India, and Japan, accept apostilled documents without additional authentication. These countries are part of the Hague Convention, which aims to make it easier to exchange documents internationally.